About Melania
Melania Watson
Interview Editor
Melania Watson is our Interview Editor for the TechDay editorial team. Starting her journalism career with Newshub as a Digital Reporter and Producer, she has a keen interest in technology, communication, and current affairs. Melania takes pride in conducting professional and in-depth interviews, which assist her in producing exclusive content that resonates with TechDay’s audience.
Stories by Melania - Page 5
Empowered contact centre agents crucial for driving CX success
This month
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uc
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cx
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martech
As customer expectations rise, NICE's Rod Lester emphasises the critical role of agent empowerment in contact centres, driven by AI tools for enhanced service.
Nintex unveils new AI features for business automation
This month
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digital transformation
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low-code
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genai
Nintex has unveiled advanced generative AI features to enhance business automation, streamlining processes for mid-market firms and large enterprises.
Snowflake integrates Apache Iceberg to enhance data agility
This month
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data analytics
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martech
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cdp
Snowflake has unveiled support for Apache Iceberg tables, enhancing data management capabilities and aiming to advance open lakehouse strategies for its customers.
Australians concerned about AI deepfakes in elections
This month
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martech
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genai
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ai
A recent Adobe report reveals that 77% of Australians have encountered more political deepfakes, raising alarms about misinformation ahead of upcoming elections.
BeyondTrust named leader in 2025 GigaOm Radar Report
This month
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hybrid cloud
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digital transformation
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cloud security
BeyondTrust has been named a Leader in the 2025 GigaOm Radar Report for Cloud Infrastructure Entitlement Management, recognising its effective identity and access management.
Open-source AI gaining popularity among young developers
This month
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llms
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software development
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ai models
A new Stack Overflow survey reveals 82% of global developers are now familiar with open-source AI, with younger developers leading the charge.
Alibaba Cloud unveils new AI models & infrastructure upgrades
This month
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saas
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edutech
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gaming
Alibaba Cloud has launched advanced AI models and tools aimed at international customers, enhancing its offerings in Singapore as part of a USD $53 billion investment.
AI & digital tools essential to tackling project delays
This month
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devops
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dei
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digital twins
Accenture's research highlights the struggle of Australia's infrastructure sector, with 92% of projects missing schedules and 30% exceeding budgets due to rising costs.
Fast Flux DNS tactics escalate cyber defence challenges
This month
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ransomware
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phishing
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advanced persistent threat protection
The rise of Fast Flux DNS has empowered cybercriminals to evade detection more effectively, presenting significant challenges for security agencies in Australia.
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Legal leaders discuss data risk at Relativity Fest Sydney
This month
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advanced persistent threat protection
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genai
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ai
At Relativity Fest Sydney, legal experts discussed evolving data protection laws and the surge in cyber risk, highlighting the urgent need for organisational preparedness.
Relativity Fest Sydney shines a spotlight on aiR for Review
This month
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genai
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data privacy
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llms
Relativity Fest Sydney has highlighted the impact of aiR for Review, a generative AI platform revolutionising legal document review, which sees over 90% accuracy.
NEC Malaysia wins Cisco Service Provider Partner award
This month
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uc
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digital transformation
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soc
NEC Malaysia has been honoured with the Cisco Service Provider Partner of the Year 2024 award for its excellence in network and cybersecurity solutions.
Exclusive: How Commvault strengthens APAC partner ecosystem with strategic investments
This month
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edutech
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data protection
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hyperscale
Commvault has bolstered its partner ecosystem in the Asia Pacific with strategic investments aimed at enhancing cyber resilience and supporting partners' profitability.
Exclusive: ThreatLocker's Danny Jenkins urges firms to block by default
This month
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data protection
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ransomware
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cybersecurity
ThreatLocker’s CEO Danny Jenkins warns that 95% of firms neglect basic cybersecurity measures, risking devastating cyberattacks, urging a default block approach.
Bitdefender unveils new family security plans for consumers
This month
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cybersecurity
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bitdefender
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online fraud
Bitdefender has launched new Family Plans, offering tailored security solutions as cybercrime losses soar to over USD $1 trillion globally, ensuring families stay protected.
Australian utilities face rising threat from cyberattacks
This month
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cybersecurity
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okta
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critical infrastructure
Recent cyberattacks on water and electricity operators in the US and UK pose significant risks for Australian utilities, revealing vulnerabilities and urgent need for action.
Exclusive: NetSuite customers take to the stage to discuss game-changing impact
This month
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digital transformation
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collaboration
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productivity
At the SuiteConnect event, CFOs highlighted how NetSuite has revolutionised their operations, transforming chaos into streamlined efficiency and strategic insight.
Exclusive: How NetSuite is leaning into AI to help firms grow efficiently
This month
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digital transformation
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partner programmes
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erp
NetSuite is harnessing AI to assist businesses in navigating growth challenges, aiming for efficiency and strategic responses in a rapidly changing environment.
Exclusive: 'AI everywhere' and embedded trust key to NetSuite's vision
This month
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data analytics
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digital transformation
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cx
NetSuite is fully integrating AI into its platform, with a focus on user experience, according to Senior Vice President Brian Chess, who champions an AI everywhere approach.
Exclusive: NetSuite expands partner ecosystem to meet AI and ESG demand
This month
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cx
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dei
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martech
NetSuite is expanding its partner ecosystem across Australia and New Zealand to address rising demand for AI solutions and ESG compliance.