eCommerceNews Canada - Technology news for digital commerce decision-makers

About Catherine

Catherine Knowles mugshot photo
Catherine Knowles
Journalist
Currently working as a freelance writer and content creator, Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.

Stories by Catherine - Page 19

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Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
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iSANZ Awards honour New Zealand's cybersecurity leaders
Thu, 14th Nov 2024
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advanced persistent threat protection
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risk & compliance
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cybersecurity
The 2024 iSANZ Awards celebrated ten years of cybersecurity excellence in New Zealand, honouring outstanding contributions and innovation in the field.
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Red Hat OpenShift AI 2.15 enhances hybrid cloud AI capabilities
Thu, 14th Nov 2024
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hybrid cloud
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open source
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genai
Red Hat has launched OpenShift AI 2.15, enhancing AI scalability and adaptability for enterprises operating in hybrid cloud environments.
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Red Hat enhances developer hub with new AI templates
Thu, 14th Nov 2024
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
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Device Authority's KSaaS surpasses 11m global authentications
Wed, 13th Nov 2024
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smart cities
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digital transformation
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iot security
Device Authority has reached a significant milestone with its KeyScaler as a Service platform, surpassing 11 million machine identity authentications globally.
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Auror raises AUD $72.6m to tackle retail crime globally
Wed, 13th Nov 2024
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physical security
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woolworths
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auror
Auror has raised AUD $72.6 million in Series C funding to enhance its retail crime-fighting technology and expand into North America and the UK.
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Mouse motion simulators pose potential cyberthreat risk
Wed, 13th Nov 2024
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malware
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endpoint protection
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advanced persistent threat protection
Kaspersky warns that mouse motion simulators, popular with remote workers, could pose significant cyber threats if sourced from unknown vendors.
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NexLaw launches AI platform to revolutionise Aussie law
Wed, 13th Nov 2024
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data analytics
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digital transformation
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ai
NexLaw has launched its legal AI platform in Australia, aiming to revolutionise litigation management for law firms with its innovative technology.
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MoEngage launches tools to boost Aussie market engagement
Wed, 13th Nov 2024
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cx
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martech
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personalisation
MoEngage unveils a suite of tools for Australian marketers to enhance cross-channel engagement during the festive season, boosting personalised customer experiences.
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Obsidian plug-ins transform productivity with AI models
Wed, 13th Nov 2024
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genai
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ai
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personal computing devices
A new exploration shows how developers can enhance productivity using Obsidian with RTX AI PCs, harnessing generative AI for streamlined workflows.
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Androxgh0st botnet expands with Mozi IoT capabilities
Wed, 13th Nov 2024
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datacentre infrastructure
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iot
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advanced persistent threat protection
CloudSEK warns that the Androxgh0st botnet has significantly expanded its reach, now targeting critical vulnerabilities in various systems and IoT devices.
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Kaspersky aids INTERPOL in disrupting global cybercrime
Wed, 13th Nov 2024
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malware
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ransomware
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endpoint protection
Kaspersky has aided INTERPOL's Operation Synergia II, assisting in the disruption of cyberthreats globally and leading to 41 arrests across 95 countries.
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DXC Technology boosts global STEM education initiatives
Wed, 13th Nov 2024
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data analytics
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dei
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cybersecurity
DXC Technology has reaffirmed its commitment to advancing STEM education globally, focusing on diversity and inclusivity across its various initiatives.
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AppOmni partners with Cisco for SaaS zero trust security
Wed, 13th Nov 2024
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saas
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firewalls
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endpoint protection
AppOmni has teamed up with Cisco to bolster SaaS security by employing a comprehensive zero trust framework, enhancing protection for global organisations.
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Blockscout launches Merits Program to gamify blockchain
Wed, 13th Nov 2024
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blockchain
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defi
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gamification
Blockscout has launched its Merits Program, a gamified initiative to enhance blockchain navigation skills, rewarding users with NFT badges for achievements.
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Indonesia AI Day 2024 to boost AI sovereignty vision
Wed, 13th Nov 2024
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breach prevention
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ai
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collaboration
Indosat Ooredoo Hutchison is set to host 'Indonesia AI Day 2024' on 14 November in Jakarta, focusing on AI Sovereignty and its economic impact.
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Informatica expands CLAIRE GPT to Europe & Asia Pacific
Tue, 12th Nov 2024
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genai
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ai
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informatica
Informatica has expanded its GenAI-powered data management assistant, CLAIRE GPT, to Europe and Asia Pacific, enhancing data accessibility and sovereignty.
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Radware expands DDoS protection with CPaaS provider
Fri, 8th Nov 2024
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uc
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firewalls
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data protection
Radware has expanded its business with a CPaaS provider in a multimillion-dollar deal for advanced hybrid cloud DDoS protection services.
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Kantar report reveals key marketing trends for 2025
Fri, 8th Nov 2024
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cleantech
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digital marketing
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advertising
Kantar's Marketing Trends 2025 report reveals consumer distrust in AI ads, urging brands to prioritise transparency and inclusivity as key strategies for the future.
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Accept Cards launches SME-focused cash deposit solution
Fri, 8th Nov 2024
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fintech
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cost
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smart
Accept Cards has launched Accept Cash, an innovative solution for SMEs enabling same-day cash deposits amid rising bank branch closures in the UK.